Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments



Document title: Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments
Journal: BAR - Brazilian Administration Review
Database: CLASE
System number: 000287296
ISSN: 1807-7692
Authors: 1
Institutions: 1Fundacao Escola de Comercio Alvares Penteado, Sao Paulo. Brasil
Year:
Season: Ene-Jun
Volumen: 3
Number: 1
Pages: 64-78
Country: Brasil
Language: Inglés
Document type: Artículo
Approach: Analítico, descriptivo
English abstract This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the presentation of the complexity context of the Brazilian automotive sector in the last decades. It then goes on to discuss the theoretical referential on learning organizations, organizational memory and forgetfulness and organizations with high operational reliability characteristics. Finally, a case study is presented, carried out based on the theoretical concepts described in the body of the article, showing the contradictions and evidence of this relationship
Disciplines: Economía,
Administración y contaduría
Keyword: Empresas,
Organización,
Organizaciones de aprendizaje,
Proceso de aprendizaje,
Errores,
Fallas humanas,
Olvido organizacional,
Memoria organizacional,
Administración de empresas
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