Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments



Título del documento: Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments
Revista: BAR - Brazilian Administration Review
Base de datos: CLASE
Número de sistema: 000287296
ISSN: 1807-7692
Autors: 1
Institucions: 1Fundacao Escola de Comercio Alvares Penteado, Sao Paulo. Brasil
Any:
Període: Ene-Jun
Volum: 3
Número: 1
Paginació: 64-78
País: Brasil
Idioma: Inglés
Tipo de documento: Artículo
Enfoque: Analítico, descriptivo
Resumen en inglés This article analyzes the relationship between organizational memory and forgetfulness in the generation of operational vulnerabilities, based on a case study carried out with a highly specialized technical team from a multinational company of the automotive sector. The article starts with the presentation of the complexity context of the Brazilian automotive sector in the last decades. It then goes on to discuss the theoretical referential on learning organizations, organizational memory and forgetfulness and organizations with high operational reliability characteristics. Finally, a case study is presented, carried out based on the theoretical concepts described in the body of the article, showing the contradictions and evidence of this relationship
Disciplines Economía,
Administración y contaduría
Paraules clau: Empresas,
Organización,
Organizaciones de aprendizaje,
Proceso de aprendizaje,
Errores,
Fallas humanas,
Olvido organizacional,
Memoria organizacional,
Administración de empresas
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