Journal: | BAR - Brazilian Administration Review |
Database: | |
System number: | 000552977 |
ISSN: | 1807-7692 |
Authors: | Silva, Eliciane Maria1 Paiva, Ely Laureano2 Sacomano Neto, Mário3 Freitas, Kenyth Alves de2 |
Institutions: | 1Universidade Metodista de Piracicaba, Piracicaba, São Paulo. Brasil 2Fundação Getúlio Vargas, EAESP, São Paulo. Brasil 3Universidade Federal de São Carlos, São Carlos. Brasil |
Year: | 2021 |
Volumen: | 18 |
Number: | 4 |
Country: | Brasil |
Language: | Inglés |
English abstract | Our study investigates how collaboration from a triadic perspective affects the development of operational capabilities through a practice-adoption process. This research conducted a multiple case study in three triads in Brazil. The results imply that inter-organizational collaboration plays a positive role by moderating the relationship between information technology practices and the development of customization, responsiveness, and cooperation capabilities. Moreover, sharing information emerges as a critical factor for these three capabilities when collaboration is present. In addition, collaboration enables the development of improvement-thinking, dyadic-diffused relationships between buyer-supplier or supplier-supplier in an open triad. In this triadic structure, the first-tier supplier plays a unique role in information sharing and capabilities development. On the other hand, to ensure the development of other capabilities, such as responsiveness, the buyer and second-tier supplier must expand their connection to form at least a transitional structure. |
Keyword: | Collaboration, Operational capabilities, Practice-adoption, Supply chain management, Triads, Multiple case study |
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