Developing Operational Capabilities in the Collaborative Practice-Adoption Process through Different Triadic Structures



Document title: Developing Operational Capabilities in the Collaborative Practice-Adoption Process through Different Triadic Structures
Journal: BAR - Brazilian Administration Review
Database:
System number: 000552977
ISSN: 1807-7692
Authors: 1
2
3
2
Institutions: 1Universidade Metodista de Piracicaba, Piracicaba, São Paulo. Brasil
2Fundação Getúlio Vargas, EAESP, São Paulo. Brasil
3Universidade Federal de São Carlos, São Carlos. Brasil
Year:
Volumen: 18
Number: 4
Country: Brasil
Language: Inglés
English abstract Our study investigates how collaboration from a triadic perspective affects the development of operational capabilities through a practice-adoption process. This research conducted a multiple case study in three triads in Brazil. The results imply that inter-organizational collaboration plays a positive role by moderating the relationship between information technology practices and the development of customization, responsiveness, and cooperation capabilities. Moreover, sharing information emerges as a critical factor for these three capabilities when collaboration is present. In addition, collaboration enables the development of improvement-thinking, dyadic-diffused relationships between buyer-supplier or supplier-supplier in an open triad. In this triadic structure, the first-tier supplier plays a unique role in information sharing and capabilities development. On the other hand, to ensure the development of other capabilities, such as responsiveness, the buyer and second-tier supplier must expand their connection to form at least a transitional structure.
Keyword: Collaboration,
Operational capabilities,
Practice-adoption,
Supply chain management,
Triads,
Multiple case study
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