The Relationship between Manufacturer and Distributors: Knowledge Transfer and Performance



Document title: The Relationship between Manufacturer and Distributors: Knowledge Transfer and Performance
Journal: BAR - Brazilian Administration Review
Database:
System number: 000552925
ISSN: 1807-7692
Authors: 1
2
1
Institutions: 1Universidade do Vale do Rio dos Sinos, Rio Grande do Sul. Brasil
2Fundação Getúlio Vargas, EAESP, Brasil
Year:
Season: Nov-Dic
Volumen: 12
Number: 4
Pages: 421-441
Country: Brasil
Language: Inglés
English abstract This study explored the relationship between knowledge transfer from manufacturer to distributor. The research question is related to knowledge transfer from the manufacturer to distributor and potential improvement in the performance of the last. This issue is important for companies that are expanding their markets. A survey was conducted in business units that belong to the transport equipment sector. The study's sample comprised 199 companies. Measuring instrument followed a rigorous sequence of methodological procedures. Measurements were validated by confirmatory factor analysis, and hypotheses were tested using structural equation modeling. Results suggested positive effects of the manufacturer's performance monitoring and knowledge transfer on the distributor's performance. By having formal and informal mechanisms to follow distributor activities, it is possible to identify operational activities performed by the manufacturer that might improve distributor performance.
Disciplines: Economía
Keyword: Economía industrial
Keyword: Knowledge transfer,
Manufacturer-distributors integration,
Operational performance,
Survey,
Industrial economics
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