Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship



Título del documento: Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
Revista: Journal of technology management & innovation
Base de datos: CLASE
Número de sistema: 000408084
ISSN: 0718-2724
Autores: 1
2
3
3
Instituciones: 1Universiti Teknologi Malaysia, International Business School, Kuala Lumpur. Malasia
2Ministry of Health, Kuala Lumpur. Malasia
3KPJ Healthcare Berhad, Kuala Lumpur. Malasia
Año:
Periodo: Oct
Volumen: 7
Número: 3
Paginación: 71-79
País: Chile
Idioma: Inglés
Tipo de documento: Artículo
Enfoque: Aplicado
Resumen en inglés Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives
Disciplinas: Administración y contaduría,
Medicina
Palabras clave: Administración de instituciones,
Hospitales,
Servicios de salud,
Smartphones,
Comunicación móvil,
Proveedores,
Malasia
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