| Journal: | Revista ciencias humanas (Taubate) |
| Database: | CLASE |
| System number: | 000228267 |
| ISSN: | 1415-742X |
| Authors: | Peternelli, Walkyria Helena Barbosa, Telma Regina da Costa Guimaraes Peternelli, Luiz Alexandre |
| Year: | 2004 |
| Season: | Ene-Jun |
| Volumen: | 10 |
| Number: | 10 |
| Pages: | 33-42 |
| Country: | Brasil |
| Language: | Portugués |
| Document type: | Artículo |
| Approach: | Analítico |
| Disciplines: | Economía |
| Keyword: | Banca, Brasil, Tecnología, Satisfacción del cliente |
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