The Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0): translation and validation study of the Urdu version



Document title: The Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0): translation and validation study of the Urdu version
Journal: Brazilian Journal of Pharmaceutical Sciences
Database: PERIÓDICA
System number: 000451548
ISSN: 1984-8250
Authors: 1
1
1
2
3
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Institutions: 1University of Balochistan, Faculty of Pharmacy and Health Sciences, Quetta, Baluchistán. Pakistán
2Combined Military Hospital, Quetta, Baluchistán. Pakistán
3Universiti Sains Malaysia, School of Pharmaceutical Sciences, Penang. Malasia
Year:
Volumen: 57
Country: Brasil
Language: Inglés
Document type: Artículo
Approach: Analítico, descriptivo
English abstract The study aimed to examine the psychometric properties of the Urdu version of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0). We applied the forward-backward procedure to translate the PSPSQ 2.0 in the Urdu language. The test-retest reliability was assessed through Cronbach’s alpha reliability analysis. The validity of the translated PSPSQ 2.0 was constructed by using Confirmatory Factor Analysis (CFA) through principal axis factoring extraction and Oblique rotation with Kaiser Normalization onto 2 predetermined factors. The Quality of Care (QOC) construct exhibited Cronbach’s alpha values of 0.900 (Test) and α = 0.871 (Retest) at two-time points. The Interpersonal Relationship (IPR) Construct had alpha values of 0.845 (Test) and α = 0.819 (Retest). The Kaiser-Meyer-Olkin measure of sampling adequacy for the factor analysis was 0.899. Barlett’s Test of Sphericity was significant (Chi-square = 1192.72; p < 0.05) revealing relationships of the data and suitability of CFA. Two factors explaining the total variance of 40% were extracted whereby loading values were acceptable (> 0.50) for all items of the translated version of PSPSQ 2.0. Results of this study conclude that the translated version of PSPSQ 2.0 is a valid instrument in regions where Urdu is a prime language of communication
Disciplines: Medicina,
Química
Keyword: Salud pública,
Servicios de salud,
Servicios farmacéuticos,
Calidad de la atención,
Cuestionarios
Keyword: Public health,
Health services,
Pharmaceutical services,
Quality of care,
Questionnaires
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