Innovation in Retail Process: From Consumers Experience to Immersive Store Design



Título del documento: Innovation in Retail Process: From Consumers Experience to Immersive Store Design
Revista: Journal of technology management & innovation
Base de datos: CLASE
Número de sistema: 000408101
ISSN: 0718-2724
Autores: 1
1
Instituciones: 1Universita della Calabria, Dipartimento di Scienze Aziendali e Giuridiche, Arcavacata, Cosenza. Italia
Año:
Periodo: Oct
Volumen: 7
Número: 3
Paginación: 198-206
País: Chile
Idioma: Inglés
Tipo de documento: Artículo
Enfoque: Analítico, descriptivo
Resumen en inglés Due to the current advances in Information and Communication Technologies and consumers’ increasing interest in entertaining and interactive retail environments, the sector of retailing is forced to pursuit innovation to maintain existing consumers and attract new ones. Especially the use of virtual reality techniques offers tools for supporting the design of innovative systems capable of enhancing this process. The aim of this paper is to integrate the consumers’ experience in the development of innovation process for retailing. In particular, our findings highlight how the immersive technologies can be an efficient tool for pushing innovation in retailing. Therefore, the paper provides important issues for scholars and practitioners
Disciplinas: Administración y contaduría,
Ciencia y tecnología
Palabras clave: Administración de instituciones,
Tecnología,
Innovación,
Realidad virtual,
Menudeo,
Percepción,
E-commerce,
Administración tecnológica,
Diseño de interiores
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