| Revista: | Ciencia & saude coletiva |
| Base de datos: | PERIÓDICA |
| Número de sistema: | 000320683 |
| ISSN: | 1413-8123 |
| Autores: | Gurgel-Junior, Garibaldi Dantas1 Vieira, Marcelo Milano Falcao2 |
| Instituciones: | 1Fundacao Instituto Oswaldo Cruz, Centro de Pesquisas Aggeu Magalhaes, Recife, Pernambuco. Brasil 2Fundacao Getulio Vargas, Escola de Administracao Publica e de Empresas, Rio de Janeiro. Brasil |
| Año: | 2002 |
| Volumen: | 7 |
| Número: | 2 |
| País: | Brasil |
| Idioma: | Portugués |
| Tipo de documento: | Artículo |
| Enfoque: | Descriptivo |
| Resumen en inglés | In this paper we discuss total quality management (TQM) and its applicability to hospital administration. We approach the subject by its historical context pointing out to the consequences of TQM implementation in organizations. A number of factors involving the process of TQM implementation are discussed for their potential to lead organizations to success or failure. Such a discussion allows the development of a critical point of view on the subject aiming at enhancing managerial aspects of hospital administration |
| Disciplinas: | Medicina, Administración y contaduría |
| Palabras clave: | Hospitales, Administración de instituciones, Administración de calidad total, Acreditación, Brasil |
| Keyword: | Medicine, Management and accounting, Hospitals, Management of institutions, Total quality, Accreditation, Brazil |
| Texto completo: | Texto completo (Ver HTML) |
